Frequently Asked Questions
Our Ingredients
Fruit is the star of the show in our chips. We start with cacao beans from the Dominican Republic and some people may not know that the cacao bean is actually a fruit! Cacao from the Dominican Republic is known to have a bright, fruity flavor (it's super high quality). Then we used organic upcycled dates as a sweetener, so it's all about the fruit and natural sweetness, so we're thrilled that's what you're tasting.
Cocoa butter helps create the perfect texture and mouthfeel for our chocolate chips.
We believe in simplicity and transparency. Our three ingredients are all you need for delicious chocolate chips.
Our cocoa beans are sourced from the Dominican Republic, known for producing high-quality, fruity-flavored cacao.
Our chocolate chips go through a careful process from harvesting to packaging to ensure the highest quality.
We're committed to ethical sourcing and sustainability through fair trade and upcycled certifications.
Date syrup is a natural sweetener made from dates, providing natural sweetness without refined sugar.
Date sugar is made from dried dates ground into a powder, offering natural sweetness.
Our pomegranate syrup is made from pure pomegranate juice, reduced to create a concentrated syrup.
The term 'syrup' better describes our product's consistency and production method.
Our Values
Fair trade ensures farmers receive fair compensation, while upcycled certification means we use ingredients that would otherwise go to waste.
Many of our products contain organic ingredients. Check individual product labels for specific certifications.
Yes! All of our products are 100% plant-based and vegan-friendly.
Yes, our products are gluten-free and safe for those with gluten sensitivities.
Order Status & Shipping
Orders are typically processed and shipped within 1-2 business days.
We use reliable carriers to ensure your order arrives safely and quickly.
Free shipping for orders over $75! Shipping costs are calculated at checkout.
Currently, we only ship within the United States.
Route protection covers lost, damaged, or stolen packages in transit.
Yes! We accept returns within 30 days of purchase. Contact us for details.
We're here to help! Please contact our customer service team and we'll resolve the issue.
Wholesale
Yes! We offer wholesale pricing for bulk orders. Contact us at wholesale@justdate.com for more information.
Absolutely! We offer corporate gift packages. Reach out to discuss custom options for your team or clients.